

Notes on Key Crisis Lessons
For food and drug retailers, the future will be influenced not only by new economic realities, but also by lessons we learned in real-time during the COVID-19 crisis. These lessons range from imperatives for preparedness to new ways of interacting with consumers and communities. I relayed some of these lessons in my recent blog post for Drug Store News. You can read excerpts below, and the full article here: https://drugstorenews.com/crisis-lessons-influence-retails-future Ex